Old dog, new tricks

October 2010
Utility Week;10/29/2010, Vol. 33 Issue 12, p24
Trade Publication
This article discusses three issues concerning employee training in the utilities industry. It begins with the "tick in the box" approach to training that provides better protection of the workforce. It then explains the need to provide employees with the right support and training before promoting them. The article suggests to incorporate effective management training techniques in staff training.


Related Articles

  • THE LAST WORD. Charlton, John // Training Magazine;Mar2004, p34 

    Comments on the use of ice-breakers or energizers in training programs for managers in Great Britain. Example of an ice-breaker; Factors to consider in selecting of a fitting ice-breaker.

  • Tips for Winning Over the Training Resistant.  // Workforce (10928332);Dec2001, Vol. 80 Issue 12, p72 

    Answers several questions related to human resource management. Tips for encouraging managers to undergo training; How to motivate a solicitor in a law firm to meet his yearly budget halfway through the year; Examples of how companies calculate the cost of internal training for their employees.

  • WHY HIRE FROM WITHIN? CAUSES AND CONSEQUENCES OF INTERNAL PROMOTION SYSTEMS. Friedman, Stewart D. // Academy of Management Best Papers Proceedings;1991, p272 

    This paper describes an empirical study of internal promotion systems (IPs) for executives in large corporations. Firms face a critical strategic choice in deciding whether to make or buy executives, yet there has been no investigation of either the causes or the consequences of IPSs for...

  • Competency modeling and the water industry: A good fit. Mctigue, Nancy; Mansfield, Richard // Journal: American Water Works Association;Aug2011, Vol. 103 Issue 8, p40 

    The article focuses on various issues related to competency modeling in the U.S. water industry. It says that the use of competency models could prove to be helpful in attracting, training, and retaining water industry personnel. Meanwhile, it defines a competency model, as well as explores how...

  • Lone rangers?  // Utility Week;6/18/2010, Vol. 32 Issue 22, p21 

    The article focuses on the actions that should be taken to make public utilities in Great Britain more viable as highlighted in a round table discussion organised by the periodical "Utility Week." It is stated that communication between office-based workers at all levels is important as a means...

  • Up-skilling against shortages. Henderson, Hartley // Manufacturers' Monthly;Sep2011, p22 

    The article presents suggestions from the author regarding workforce development plan which will help manufacturers in Australia improve skills of staffs. According to the author, apprenticeships is an excellent way to improve skills of existing employees, online training provides a growing path...

  • Caixa Manresa: cómo mejorar resultados de negocio mediante el desarrollo de personas. FERNÁNDEZ, CÉSAR // Capital Humano;Jun2010, Vol. 23 Issue 244, p32 

    No abstract available.

  • Train For Peak Performance. McKenna, Terry // National Petroleum News;Jul2005, Vol. 97 Issue 7, p13 

    Discusses key issues concerning continuous training and development for store personnel such as sales associates, store managers and retailers. Role of employee training and development as the foundation of successful companies; Benefits of employee training to firms; Implications on retail...

  • Train and trust your leaders - get consistent. Cunningham, Adam // Hospitality (11724285);May2007, Vol. 43 Issue 5, p16 

    The article discusses the advantages of training leaders and executives to give them a sense of ownership of the business and at the same time maintain a consistent level of service to customers. The author suggests that businessowners should try doing a shift with a supervisor and making it...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics