This week: Hereford Wanted: A hoilday to Malta

July 2010
Travel Weekly (UK);7/23/2010, Vol. 5 Issue 2027, p36
Trade Publication
The article presents the ratings given by a couple on several travel agencies in Great Britain, when they inquired about traveling to Malta. Allseasons Travel got a 60% rating after its agent failed to give exact information about the place. Thomas Cook Ltd. received a 32% rating due to several mistakes made by its agent. First Choice got the highest rating of 86% after its agent accurately gives information about the place and has served the customers properly.


Related Articles

  • Viva la evolution. Jones, David // Travel Weekly: The Choice of Travel Professionals;11/26/2004, Issue 1747, p15 

    The article focuses on the plan proposed by Thomas Cook and First Choice to allow an unprecedented degree of flexibility and component choice in the packages they offer. By combining individual components of a holiday and bundling them they are putting packages into a "Do it yourself" (DIY)...

  • Best of enemies? Dennis, Juliet // Travel Weekly (UK);2/23/2007, p4 

    The article reports on the denial made by First Choice that its travel agencies had stopped selling Thomas Cook. According to industry sources, sales of Thomas Cook holidays have almost completely dried up through First Choice Travel Shops since the announcement in February 2007 that Thomas Cook...

  • MYSTERY SHOPPER.  // Travel Weekly (UK);3/30/2007, p52 

    The article offers a comparison of suggestions made by travel agents regarding a holiday in India for a couple. The Thomas Cook agent was keen to learn and the manager had been to India so they advised places to visit and suggested travelling by train to cut carbon emissions. The Thomson agent...

  • Look out world, here we come.  // Travel Weekly (UK);3/23/2007, p3 

    The article deals with issues concerning the consolidation of some travel agents in Great Britain. The new TUI Travel group has revealed ambitions to establish itself as a leading global travel provider amid concerns consolidation among the big four will leave independent agents in the country...

  • ABTA fines operators for web prices.  // Travel Weekly (UK);7/6/2007, p35 

    The article reports on the decision of the Association of British Travel Agents' (ABTA) code of conduct committee to issue penalties to First Choice, TUI, Thomas Cook and Jewel in the Crown for displaying misleading prices on web sites. An ABTA spokesman said most of the fines related to late...

  • Silver lining for Cook in Cardiff.  // Travel Trade Gazette UK & Ireland;10/1/2010, Issue 2929, p9 

    The article reports on the updated look for the store of travel agency Thomas Cook in Cardiff, Wales.

  • MYSTERY SHOPPER.  // Travel Weekly (UK);11/24/2016, p44 

    The article focuses on a family who went to various travel agents including Thomas Cook, Thomsan and Hays Travel in search of the best holiday package on Greek island, and mentions agent Louise Edwards of Thomas Cook bagging the deal.

  • Jones defends pricing move. Searle, Robin; Huxley, Lucy // Travel Trade Gazette UK & Ireland;1/12/2007, Issue 2749, p3 

    The article reports that Derek Jones, Sales director of Thomson will face the public in a live web chat between 1:00 p.m. and 2:00 p.m. on Wednesday. Jones will defend and explain the inclusion of fuel charges in Thomson's prices. Travel Industry heads from First Choice, Thomas Cook and MyTravel...

  • ADAPT, SURVIVE. Hayhurst, Lee // Travel Weekly (UK);3/30/2007, p39 

    The article looks at the course of consolidation in the travel industry in Great Britain, with particular focus on Thomas Cook/MyTravel and TUI/First Choice mergers. The author reports that the speed of the industry's big four announcing mergers to create a big two has promoted some cataclysmic...

  • We'll Call You.  // Marketing (00253650);12/7/2011, p40 

    The article presents a telephone conversation and offers an evaluation on how the travel agency Thomas Cook Group PLC 's customer service representative handled the call while talking to a marketing personnel inquiring how to get the 170 pounds off holidays.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics