TITLE

What do first-time mothers worry about? A study of usage patterns and content of calls made to a postpartum support telephone hotline

AUTHOR(S)
Osman, Hibah; Chaaya, Monique; Zein, Lama El; Naassan, Georges; Wick, Livia
PUB. DATE
January 2010
SOURCE
BMC Public Health;2010, Vol. 10, p611
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Background: Telephone hotlines designed to address common concerns in the early postpartum could be a useful resource for parents. Our aim was to test the feasibility of using a telephone as an intervention in a randomized controlled trial. We also aimed to test to use of algorithms to address parental concerns through a telephone hotline. Methods: Healthy first-time mothers were recruited from postpartum wards of hospitals throughout Lebanon. Participants were given the number of a 24-hour telephone hotline that they could access for the first four months after delivery. Calls were answered by a midwife using algorithms developed by the study team whenever possible. Callers with medical complaints were referred to their physicians. Call patterns and content were recorded and analyzed. Results: Eighty-four of the 353 women enrolled (24%) used the hotline. Sixty percent of the women who used the service called more than once, and all callers reported they were satisfied with the service. The midwife received an average of three calls per day and most calls occurred during the first four weeks postpartum. Our algorithms were used to answer questions in 62.8% of calls and 18.6% of calls required referral to a physician. Of the questions related to mothers, 66% were about breastfeeding. Sixty percent of questions related to the infant were about routine care and 23% were about excessive crying. Conclusions: Utilization of a telephone hotline service for postpartum support is highest in the first four weeks postpartum. Most questions are related to breastfeeding, routine newborn care, and management of a fussy infant. It is feasible to test a telephone hotline as an intervention in a randomized controlled trial. Algorithms can be developed to provide standardized answers to the most common questions.
ACCESSION #
55105933

 

Related Articles

  • The process of developing and implementing a telephone-based peer support program for postpartum depression: evidence from two randomized controlled trials. Dennis, Cindy-Lee // Trials;2014, Vol. 15 Issue 1, p1 

    Background A randomized controlled trial evaluated the effect of telephone-based peer support on preventing postpartum depression (PPD) among high-risk mothers. The results indicated that support provided by peer volunteers may be an effective preventative strategy. The purpose of this paper is...

  • Bonding begins before birth. Clift-Matthews, Victoria // British Journal of Midwifery;Sep2010, Vol. 18 Issue 9, p548 

    The author reflects on the formation of the bond between mother and child. She defines the term bonding. She believes bonding can start from the moment a woman found out that she is carrying. She emphasizes the need for midwives to consider the importance of encouraging mother and child to be...

  • Breastfeeding Is Associated With a Reduced Risk of Postpartum MS Relapses. Spittler, Karen L. // Neurology Reviews;Jun2009, Vol. 17 Issue 6, p21 

    The article presents a study which examines the effectiveness of breastfeeding in reducing risk for women with multiple sclerosis (MS). Researchers found out that fewer women with MS breastfed at all and they considered an exclusive breastfeeding to be more protective. Moreover, they suggest...

  • Fatores relacionados ao insucesso da lactogênese - revisão da literatura. Ferro, Natália de Godoy; do Vale, Ianê Nogueira; Carmona, Elenice Valentim; de Vilhena Abrão, Ana Cristina Freitas // Online Brazilian Journal of Nursing;2009, Vol. 8 Issue 3, p13 

    The objective of this literature review was to investigate the factors that may interfere in the production of breast milk (lactogenesis), making difficult the establishment of lactation and having hypogalactia as a result. Since breast milk is widely known as the most natural and important food...

  • An Approach to the Postpartum Office Visit. Blenning, Carol E.; Paladine, Heather // American Family Physician;12/15/2005, Vol. 72 Issue 12, p2491 

    The postpartum period (typically the first six weeks after delivery) may underscore physical and emotional health issues in new mothers. A structured approach to the postpartum office visit ensures that relevant conditions and concerns are discussed and appropriately addressed. Common medical...

  • baby on board. Stenmark, Judy; Hope, Stephanie // Australian Table;Nov2003, Vol. 5 Issue 4, p140 

    Presents information on several postnatal guide for mothers. Importance of breastfeeding; Details on post natal depression; Suggestions on how to regain old body figure.

  • what mothers need postpartum. Kendall-Tackett, Kathleen A. // Mothering;Sep/Oct2010, Issue 162, p65 

    The article examines the support needed by new mothers with postpartum depression. It presents an article originally published in the magazine "The Doula" which best describes how to effectively support new mothers. It reveals the importance of partners, family members and friends in nurturing...

  • A Breastfeeding- Friendly Approach to Postpartum depression. An Uppity Science Chick Guide. Eddy, Alison // Midwifery News;Dec2015, Issue 79, p46 

    No abstract available.

  • Acceptability and utility of an innovative feeding toolkit to improve maternal and child dietary practices in Bihar, India. Collison, Deborah Kortso; Kekre, Priya; Verma, Pankaj; Melgen, Sarah; Kram, Nidal; Colton, Jonathan; Blount, Wendy; Girard, Amy Webb // Food & Nutrition Bulletin;Mar2015, Vol. 36 Issue 1, p24 

    Background. Dietary practices in India often fail to provide adequate nutrition during the first 1,000 days of life. Objective. To explore the acceptability and utility of a low-cost and simple-to-use feeding toolkit consisting of a bowl with marks to indicate meal volume and frequency, a...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics