Look of Leadership

Alessandra, Tony
October 2010
Leadership Excellence Essentials;Oct2010, Vol. 27 Issue 10, p13
The author explores the importance of listening, communicating and projecting an image in leadership. He cites that active listening can be practiced by listening to one person for one day, fostering a receptive listening environment, being alert to body language, avoiding making early judgment and using an active-listening attitude. He says that speaking or communication can be improved by caring about the subject, being brief, using memory joggers and not fumbling the final message. Several tips on creating a favorable first impression are discussed.


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