Natuzzi clamps down on costly frivolous complaints

Kidd, Andrew
October 2001
Cabinet Maker;10/26/2001, Issue 5261, p1
Trade Publication
Focuses on the letter of Natuzzi on the deadline of complaints over non-manufacturing defects in Great Britain. Letter to the stocklist; Accounts on the costly complaints; Problems on the process of complaints; Negligence of staff on giving proper information of the products to consumers.


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