Outside the Comfort Zone

Salyer, Ron
September 2010
Management Quarterly;Fall2010, Vol. 51 Issue 3, p36
Trade Publication
The article discusses how effective leaders take the courageous path where tough decisions are made in order to achieve positive results during economic crisis. Steps that will lead to a cooperative's improvement are discussed including assessing the organization to determine the level of performance in the areas of service, cost, and safety. Other suggestions include communicating with the board of directors and employees and demonstrating personal leadership.


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