Lean in the supply chain: friend or foe?

Keen, Mike; Evans, Carl
September 2010
Management Services;Autumn2010, Vol. 54 Issue 3, p16
Academic Journal
The article ponders the effect of the lean management approach in the supply chain. Among the issues that compel organisations to seize the lean approach are the need to increase customer satisfaction and reduce costs. It explains the role of the suppliers and logistics service providers in achieving a more permanent and satisfactory solution to supply chain management issues. The necessity for suppliers to have insights into customer operations due to the visibility requirement of lean procurement is stressed. Organisations are advised to combine customer focus, rapid response supply chains and electronic data flow to ensure a more assured competitive mandate.


Related Articles

  • Cheaper by what Measure? Field, Alan M. // Journal of Commerce (1542-3867);10/3/2005, Vol. 6 Issue 40, pL-19 

    Focuses on the disadvantages of sourcing from low-cost suppliers overseas to cut expenses and increase competitiveness. Failure to recognize the impact of sourcing from low-cost countries on supply chain spending; Need for companies to hire third-party experts in venturing into low-cost...

  • Controls as Exit Barriers in Multiperiod Outsourcing Arrangements. Yee Shih Phua; Abernethy, Margaret A.; Lillis, Anne M. // Accounting Review;Sep2011, Vol. 86 Issue 5, p1795 

    This study explores how initial control choice influences the ease with which outsourcing firms switch suppliers. We recognize that firms invest in controls to manage collaborative relationships, and argue that these investments generate switching costs, namely, opportunity and reinvestment...

  • Quel leadership pour les prestataires de services logistiques dans la supply chain de l'automobile? FERNANDEZ, Dominique BONET; BOISSINOT, Aline // Logistique & Management;2012, Vol. 20 Issue 2, p31 

    No abstract available.

  • LOGISTICS SERVICE ORIENTATION: AN INTEGRATED STRATEGY TO BUILD LOGISTICS SERVICE COMPETENCY. Tokman, Mert; Richey, R. Glenn; Haozhe Chen // Journal of Transportation Management;Spring2011, Vol. 22 Issue 1, p27 

    While the importance of logistics service competency is widely acknowledged, more research is needed to investigate its antecedents. In this conceptual paper, we synthesize extant marketing and logistics/supply chain literature and propose a new concept - logistics service orientation, which...

  • Omnichannel logistics make happy customers. Tompkins, Jim // Industrial Engineer: IE;Oct2015, Vol. 47 Issue 10, p24 

    In this article, the author discusses strategies of logistics companies for improving customer relations. He states that company supply chains that do not take measures to meet the requirements of omnichannel distribution are supposed to face risks of customer dissatisfaction, and mentions an...

  • TIPS for finding third-party fulfillment. BARRY, CURT // Multichannel Merchant (Penton Media, Inc.);Apr2010, Vol. 6 Issue 3, p39 

    The article focuses on how outsourcing order fulfillment and customer services can help most multichannel marketers. Factors such as lack of operational competencies, system support and reducing costs are the main reason for merchants' choice to outsource with third-party service providers....

  • Study: Many Firms Question Benefits. Marshall, Jeffrey; Heffes, Ellen M. // Financial Executive;Jun2005, Vol. 21 Issue 5, p10 

    The article presents the results of a study relating to the effectiveness of outsourcing. The study revealed a notable undercurrent of dissatisfaction among the customers of outsourcing firms. Many of the world's largest organizations are bringing information technology and business processes...

  • Trends Worth Watching. MCCUE, DAN // World Trade: WT100;Nov2011, Vol. 24 Issue 11, p20 

    No abstract available.

  • THE READER-TO-READER REPORT: Land Transportation Strategies. Shister, Neil // World Trade;Aug2006, Vol. 19 Issue 8, p22 

    The article reports that shippers are streamlining transportation links with ports, collaborating with truckers to contain costs and expanding private fleets. To implement the demands of an integrated global supply chain, shippers are turning to additional options to implement and manage supply...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics