Impact of Performance Measurement and Management Systems

September 2010
Management Services;Autumn2010, Vol. 54 Issue 3, p8
Academic Journal
The article discusses a study of the impact of performance measurement and performance management systems (PMS) on EDF Energy conducted from 2004 to 2005. The perception of EDF customers has improved as a result of PMS. One of the top seven negative effects of PMS on performance is the time-consuming nature of PMS. Corporate principles and values, underpinning performance management reviews and employee involvement in the solutions of operational problems were some of the factors that influence PMS effects on performance. The study highlighted the right attitudes, behaviours and routines of EDF that are instrumental in its competitiveness in the market.


Related Articles

  • Impact of Participative Management on Employee Job Satisfaction and Performance in Pakistan. Chishti, Saeed ul Hassan; Rafiq, Maryam; Rahman, Fazalur; Jumani, Nabi Bux; Ajmal, Muhammad // Language in India;Dec2010, Vol. 10 Issue 12, p89 

    Participative management has been growing area of investigation and debate by management practitioners and scholars over decades (Wagner III, 1994). Today in hypercompetitive world, organizations consider it as a mean to achieve responsiveness and competitive advantage (Guthrie, 2001). This...

  • EDF second to bump up bills.  // Utility Week;1/18/2008, Vol. 28 Issue 12, p37 

    This article reports on the efforts of Energywatch in urging the Chancellor to press for a Competition Commission inquiry into the energy market in Great Britain as EDF Energy announce higher prices. EDF Energy became the second of the major domestic energy suppliers to increase prices. The...

  • Recognition and Revitalization: Fundamentals for Sustaining Change. Savoie, Ernest J. // Labor Law Journal;Aug93, Vol. 44 Issue 8, p486 

    The article focuses on the importance of recognition and change to industrial relations at Ford Motor Co. Rapid change is the order of the day. This is particularly so in the field of industrial relations, where change seems to be coming at us from all directions and usually at high velocity. To...

  • Making managers responsible. PATHAK, MANAVI // Human Capital;May2014, p50 

    The article discusses the accountability of managers for employee engagement and the importance of employee engagement for the performance of employees. Topics include the benefits of the participation of employees in talent management programs for their productivity, the significance of...

  • Appraisals should be for employee's benefit. Lacey, Hoda // Travel Trade Gazette UK & Ireland;4/15/2005, Issue 2661, p35 

    Presents a question and answer advisory on issues and topics about employee appraisal. Use of appraisals to help develop the staff; Credibility and fairness of the evaluation process employed by employers; Significance of the employee's views and opinions on the process.

  • Employee Participation and Labor-Management Cooperation in American Workplaces.  // Challenge (05775132);Sep/Oct95, Vol. 38 Issue 5, p38 

    Presents an excerpt from a 1994 report sponsored by the U.S. Department of Commerce and Labor on employee participation and labor-management cooperation in U.S. workplaces.

  • Tips on managing the boss.  // Long Island Business News (7/1993 to 5/2009);5/15/95, Vol. 42 Issue 20, p27 

    Offers employees a number of tips on how to manage their bosses. Importance of communication; Being aware of how the boss wants one to report; Bringing the boss into the decision-making process in areas where he has strengths.

  • A raised voice. Gollan, Paul; Perkins, Stephen // People Management;3/21/2002, Vol. 8 Issue 6, p46 

    Discusses the need to explore ways to improve communication and consultation with employees in Great Britain. Mechanisms that are more likely to exist in firms that have profit-sharing and share option plans; Finding of studies on the rise in the use of participative practices; Formal voice...

  • The Secrets of Getting Your Employees To Participate At a Higher Level of Involvement. Pater, Robert // American Salesman;Jan2001, Vol. 46 Issue 1, p23 

    Discusses information on employee involvement in management. Steps in creating a high level of involvement among employees.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics