TITLE

KEYSTOKES THAT PAY ATTENTION

AUTHOR(S)
Dodge, John
PUB. DATE
August 2010
SOURCE
Bank Technology News;Aug2010, Vol. 23 Issue 8, p22
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the move of Northway Bank and Amplify Federal Credit Union to adapt the marketing, teller prompts and sales programs through the use of keystroke listening technology. It notes that the institutions that attempt to increase its branch profits have included the deployment of an engine from Econiq which is called customer relationship management. It states that the engine is driven by patented listening technology that tracks and records all front-end customer transactions.
ACCESSION #
53576595

 

Related Articles

  • CRM-Einsatz ändert sich. Rode, Jörg // Lebensmittel Zeitung;1/11/2013, Issue 2, p42 

    The article offers information on the use of customer relationship management software in the German retail industry, focusing on fast moving consumer goods, based on a study by the German market research firm Synergy Consultants. Some companies that participated in the survey are currently...

  • 'Failure Isn't Fatal'.  // Credit Union Magazine;Dec2013, Vol. 79 Issue 12, p48 

    The article presents statements of Paul Trylko, chief executive officer of Amplify Federal Credit Union in Austin, Texas, on the credit union's focus on innovation and the ability to use technology, and mentions an Innovative Practices Award won by it from the Austin Chamber of Commerce.

  • CU-Owned MoneyTracker Beats Intuit's FinanceWorks To The Punch. Jepson, Kevin // Credit Union Journal;7/23/2007, Vol. 11 Issue 28, p16 

    The article evaluates the web-based money management tool MoneyTracker developed by Amplify Federal Credit Union.

  • Northway opens Bedford office.  // New Hampshire Business Review;9/23/2011, Vol. 33 Issue 20, p40 

    The article offers information on Northway Bank which has opened a commercial banking office specializing in loans for businesses in Bedford, New Hampshire on September 1, 2011.

  • The Best & Worst Of The 80s: Music (Keep It), Process (Dump It). Blumenfeld, Matt // Credit Union Journal;11/10/2008, Vol. 12 Issue 45, p24 

    The article reports that Amplify Federal Credit Union in Austin, Texas has implemented multiple loan channels to give it better opportunities for growth in loan volume. These multiple loan channels include the Internet, DealerTrack and RouteOne lending networks. Amplify has used Teres Solutions'...

  • ON DEADLINE.  // Credit Union Journal;3/15/2010, Vol. 14 Issue 11, p1 

    The article offers news briefs related to credit unions. The small credit unions that serve the ten districts of Missouri's Department of Transportation will have to look for new offices until September 30, 2010. The expansion plans of Amplify Federal Credit Union (FCU) include investment in...

  • Amplify Finds Market Helping Companies With Online Services.  // Credit Union Journal;9/19/2011, Vol. 15 Issue 36, p20 

    The article offers information on the Amplify Federal Credit Union in Austin, Texas. It mentions that it provides online remote deposit and clearinghouse services for business enterprises similar to large banks. Its operations vice president (VP) Karen Pollack notes that the banks do not provide...

  • People.  // Credit Union Times;8/14/2013, Vol. 24 Issue 31, p22 

    The article announces several appointments including Pamela Ordway as vice president at St. Mary's Bank of Manchester, Steve Menczer as vice president of real estate lending at Amplify Federal Credit Union and Lety Arista as member of the insurance division at DATCU Credit Union.

  • TECHNOLOGY SHOPPER.  // Credit Union Journal;12/15/2008, Vol. 12 Issue 50, p21 

    The article offers news briefs in the U.S. A portal solutions provider earned a spot as one of the nation's top 500 fastest growing companies. Amplify Federal Credit Union (FCU) will hit $1 million in deposits before the end of 2008. Ongoing Operations LLC is opening doors on new disaster...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics