Lean Confusion

Jusko, Jill
September 2010
Industry Week/IW;Sep2010, Vol. 259 Issue 9, p32
Trade Publication
The article focuses on the confusion over lean manufacturing. It presents several definitions of lean from various executives. According to researcher James Womack, lean's core idea is to maximize customer value while minimizing waste, creating more value for customers with less resources. Chargin River Consulting principal Rick Bohan states that lean means providing better service to the customer at the same or lower cost.


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