TITLE

Cox Endows Customer-Care Curriculum

AUTHOR(S)
Reynolds, Mike
PUB. DATE
October 2001
SOURCE
Multichannel News;10/1/2001, Vol. 22 Issue 40, p14
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports the provision of funding for the educational programming by Cox Communications Inc. in the United States. Establishment of James M. cox Customer Service Academic Chair at the University of Denver; Development of groundbreaking programming for both students and employees; Necessity of discipline and deliberation in the materials, research and academics.
ACCESSION #
5320590

 

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