Communication Breakdown

Klaus, Peggy
August 2010
California Job Journal;8/8/2010, Vol. 28 Issue 1248, p1
The article discusses the importance of developing interpersonal communication skills and cultivating emotional intelligence of students who will enter the corporate world. It notes that corporate trainers are tasked with designing skill-oriented executive education to fill the gap in the formal education of their employees. It points out that communication skills training should be made part of the college curriculum, teaching students how to listen and be heard, collaborate, motivate, and empathize.


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