How HR made a difference at work

Cunningham, Serena
July 2010
People Management;7/29/2010, p33
The article focuses on the coaching and mentoring network established at Kent Learning and Development in England. It notes that the network is being used by Kent Fire and Rescue Service as an essential tool to aid the decision-making of firefighters in situations where speed and expertise are fundamental. According to the author, the network is a cost-effective method of passing on essential management skills. It cites that the network can provide individuals with valuable workplace skills.


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