TITLE

Wissen bewegen! Die Zentralbibliothek in Mannheim bilanziert ihr intellektuelles Kapital: Ein (Kurz-)Bericht über ein Pilotprojekt der fokussierten Bestandsauf- nahme von immateriellen Besitzständen einer Non-Profit-Organisation

AUTHOR(S)
Becker, Tom
PUB. DATE
June 2010
SOURCE
Bibliotheksdienst;2010, Vol. 44 Issue 6, p595
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports about a pilot-project done in the Central Public Library of Mannheim, Germany, in which inventory of immaterial (human knowledge, social competence) assets was taken. The goals of the project were customer service improvement and to develop the intellectual and management capital of the organization in the areas of work atmosphere, creativity, and knowledge transfer. Several charts are presented which show how success was measured.
ACCESSION #
52762714

 

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