Staff and management at odds as Care Quality Commission feels the pressure

July 2010
Community Care;7/15/2010, Issue 1827, p11
The article reports on the findings of the British Care Quality Commission's (CQC) annual staff survey, which showed only 16% of staff felt the agency was well managed. The survey, which included 1,473 employees, found that only 18% employees felt morale was high in their part of the organisation and a similar proportion felt it safe to challenge the way things are managed in the CQC. Only 7% respondents felt communication to be effective in the organisation.


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