How HR made a difference at work

Flook, Sidonie
July 2010
People Management;7/15/2010, p32
The article discusses how Bristol, England-based National Friendly integrated its staff after its acquisition of the telephony arm of financial advice firm AWD Chase de Vere. It states that the human resources department offered change workshops right after the acquisition to address the emotional issues that the employees are experiencing. The author suggests that the integration process should consider all the details of people's working arrangements and should include continual two-way communication with employees.


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