de Farias, Glaucea Maciel; Filho, Luiz Alves Morais; Dantas, Rodrigo Assis Neves; Manso da Rocha, Karolina de Moura
January 2010
Journal of Nursing UFPE / Revista de Enfermagem UFPE;1/1/2010, Vol. 4 Issue 1, p343
Academic Journal
Objectives: to investigate publications on occupational violence on health professionals and to know some aspects of this violence in healthcare, such as how often it happens; in which part of the hospital the events are more frequent; and who the aggressors are. Methodology: this is about a literature review study available in the online archives of Portal of BVS in BDENF, LILACS, and MEDLINE; in the CAPES Portal, and in the CINAHL and Web of Science databases. Results: 49 articles were found, of which 12 were selected for fulfilling the criteria for inclusion. The studies revealed that occupational violence is a globe-spanning problem and affects mainly nurses and physicians, being approached in the physical and psychological aspects - the latter less commonly than the former. Emergency and psychiatry are the sectors that offer the greatest risks, and patients and their companions are the main aggressors. Conclusion: it's necessary to instruct health professionals on how to deal with violence. Furthermore, we stress the need for public and institutional policies both nationally and in each institution so as to guarantee a safer work environment.


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