Diversity in Healthcare: Time to Get REAL!

Armada, Anthony A.; Hubbard, Marilyn F.
March 2010
Frontiers of Health Services Management;Spring2010, Vol. 26 Issue 3, p3
Cross-cultural healthcare involves three key issues: racial and ethnic disparities in the quality of healthcare provided to minority patients; cross-cultural value differences between immigrant patients and Western medical providers; and providing language access and assistance to limited English proficient (LEP) and disabled persons. Addressing these key issues represents a compelling diversity agenda for a new generation of healthcare executives. This article describes each of these challenges and the cutting-edge strategies that leading healthcare organizations are using to address them.


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