Impact of Performance Measurement and Management Systems

Martinez, Veronica; Kennerley, Mike
June 2010
Management Services;Summer2010, Vol. 54 Issue 2, p42
Academic Journal
The article discusses the results of the research on the influence of performance measurement and management systems (PMMS) within EDF Energy's Networks Branch. The study, which was conducted by the Cranfield School of Management's Centre for Business Performance, was established in two phases: a survey study in the manufacturing and service sectors in Great Britain and an in-depth case founded on multiple structured interviews. It explores an analysis of the positive, negative, internal, and external effects in Great Britain's manufacturing and service sectors and further determines the moderating factors that cause such effects.


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