Sjolander, David
July 2010
Hospitality Upgrade;Summer2010, p68
Trade Publication
The article discusses the issues regarding the redundant functionality of property management system (PMS) and central reservations system (CRS) and its integration costs in the hospitality industry in the U.S. It provides information about the history of PMS in the late 70s and early 80s used in hotel chains for their data center. It talks about the changes in technical processes and cloud computing and the future of the booking systems.


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