TITLE

Usability testing ensures clear info

AUTHOR(S)
Botka, Dana
PUB. DATE
July 2010
SOURCE
Patient Education Management;Jul2010, Vol. 17 Issue 7, p75
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article focuses on usability testing introduced by Dana Botka, customer communications manager of the Washington Department of Labor and Industries in Olympia, which according to him effectively helps communications problem within a state agency or in the health care industry.
ACCESSION #
52108735

 

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