Respect and Trust

Witt, David
July 2010
Leadership Excellence Essentials;Jul2010, Vol. 27 Issue 7, p4
The article provides tips for business leaders. Reference is made to Southwest Airlines and WD-40 Company which have succeeded in striking a balance between focusing on people and focusing on performance. Take time to connect, demonstrate trust, and have high expectations are recommended to achieve a culture of trust, respect and accountability. Practicing leadership love is explained in terms of communicating the mission and vision, defining the values that will guide behavior, and combining caring with high expectations.


Related Articles

  • WD-40 Posts $322M Year, Forecasts Growth !n 2011. Allen, Mike // San Diego Business Journal;10/25/2010, Vol. 31 Issue 43, p9 

    The article focuses on the financial performance of WD-40 Co., a manufacturer of lubricants and other household products, which reports an increase in their net income in the fourth quarter ending August 31, 2010, and forecasts its net sales to grow in 2011 in San Diego, California.

  • Sales squeak down 2% at WD-40 Co.  // Home Channel News;5/2/2011, Vol. 37 Issue 5, p64 

    The article reports on the 2% decrease in net sales of San Diego, California-based consumer products firm WD-40 Co. for the quarter ended February 28, 2011.

  • WD-40's. Investor's Business Daily // Investors Business Daily;7/9/2015, pA02 

    The article reports on the financial performance of global marketing organization WD-40 as of the third quarter of 2015 including information on its earnings per share and sales.

  • Despite industry chaos, Southwest is still flying high. Hare, David // Las Vegas Business Press;5/27/2002, Vol. 19 Issue 21, p1 

    Reports the business operation of Southwest Airlines in the U.S. Financial status of the air carrier; Value of preparation in relation to the September 11 terrorist attacks; Role of low operating cost structure to the success in business.

  • Mind over matter. Allerton, Haidee // Training & Development;Mar96, Vol. 50 Issue 3, p9 

    Focuses on the corporate culture at Southwest Airlines, according to president, chairman and chief executive officer (CE) Herb Kelleher. `Mental ownership' as the secret to organizational excellence.

  • WD-40. Investor's Business Daily // Investors Business Daily;1/ 9/2014, pA02 

    The article reports on the first quarter earnings per share (EPS) of WD-40, a household cleaning product manufacturer.

  • The Culture Club. Cody, Tamika // Mergers & Acquisitions Report;12/6/2010, Vol. 23 Issue 49, p2 

    The article discusses cultural issues as one of the factors that needs to be addressed during mergers which can be seen with the acquisition of AirTran Airways by Southwest Airlines. An issue in the merger is the no baggage fee policy of Southwest while AirTran charges ancillary fees. Consulting...

  • CRITICAL EVALUATION OF THE FIVE PERFORMANCE OBJECTIVES: A STUDY OF SOUTH WEST AIRLINES, USA. MOHAMED, KAUP // CLEAR International Journal of Research in Commerce & Managemen;Nov2013, Vol. 4 Issue 11, p1 

    Five Performance objectives in business operations play a pivotal role in the development of the business as well as personal life situations. In case, the five performance objectives are not working well, it indicates that something is wrong with the organization. It is therefore, essential to...

  • Success Strategies of A High Flyer. Scott, Howard // American Drycleaner (Crain Communications Inc. (MI));Apr2001, Vol. 68 Issue 1, p156 

    Features the company Southwest Airlines Corp. in Dallas, Texas. Company history and operations; Number of employees; Factors contributing to the success of the company.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics