TITLE

MYSTERY SHOPPER

PUB. DATE
June 2010
SOURCE
Travel Weekly (UK);6/4/2010, Vol. 5, p48
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents information about the search of the mystery shopper, an agent for the periodical "Travel Weekly," for holiday packages for Vietnam. She visited several travel agencies in Trowbridge, Wiltshire, England, including First Choice, Thomson and Thomas Cook, and evaluated their customer service. The article also presents tips for travel agents on how to encourage tourists to visit Vietnam.
ACCESSION #
51884193

 

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