Industrial relations

Thatcher, Mike
April 1998
People Management;04/16/98, Vol. 4 Issue 8, p48
Describes the efforts of J&K Ross, a family-run supplier of protective clothing in Warrington, England, to structure management and offer training opportunities to all of its employees. Solution to lack of communication and degree of confusion at board level; Team-building measures; Development of individual National Vocational Qualifications (NVQ) programs.


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