The hit list

November 2009
Utility Week;11/27/2009, Vol. 31 Issue 22, p14
Trade Publication
The article ranks British public utility companies' Web sites. According to web user experience specialist Webcredible, the level of ease or difficulty by which users are able to navigate a company's Web site is one of the primary criteria used in ranking the online resources. Thames Water is ranked as the best water Web site provider, while Scottish and Southern Energy is the top site in the energy sector. Most companies are praised by Webcredible for not requiring users to register.


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