Developing Successful Digital Services

Livingston, Frederick C.
June 2001
Multichannel News;6/4/2001, Vol. 22 Issue 23, p127
Provides tips for developing successful digital communications services in the United States. Lists of the development process; Importance of understanding consumer demand for technology-based services; Recognition of the primary benefits for consumers.


Related Articles

  • The DLC dilemma. Lindstrom, Annie // America's Network;10/01/98, Vol. 102 Issue 19, pS-17 

    Discusses the challenges for the digital loop carrier (DLC) between the central office (CO) and the customer in the mass deployment of digital subscriber line (DSL) services. Value of the DLC for local exchange carriers; Landscape for DLC; Companies considering several approaches to the...

  • Four months & ready to churn. Reeves, Betsy // Wireless Review;06/01/98, Vol. 15 Issue 11, p7 

    Offers observation on the bad customer service of some telecommunication companies. Reactions of most new digital subscribers when they first open their bill; Problems encountered by subscribers with their carriers.

  • Digital tools are changing high-tech public relations. Geibel, Jeffrey P. // Fort Worth Business Press;11/17/2000, Vol. 13 Issue 30, p11A 

    Reports the effect of digital tools on the public relations of high technology industries in the United States. Deficiencies in the digital compliance of public relations practices; Details on conventional public relations; Need of restructuring the public relations techniques through digital.

  • DSL confidential. Lindstrom, Annie // America's Network;04/01/2000, Vol. 104 Issue 5, p35 

    Focuses on the pricing and customer service aspects of business digital subscriber market in the United States. Cost of digital subscriber line (DSL); Information on the business strategy of Volocom; Technologies that will be affected as voice over DSL services exert pressure on DSL pricing.

  • Web Site Pinpoints Network Improvements. Albright, Peggy // Wireless Week;11/01/99, Vol. 5 Issue 44, p34 

    Deals with the enhancements made by Cellular One to its San Francisco Bay, California digital network. Reasons for the company's decision to post the network upgrades in its Web site; Locations in San Francisco where it has improved its service; Comments by Pamela Johnstone, spokeswoman for...

  • DSL dubbed `horrible'.  // CED;Dec99, Vol. 25 Issue 12, p16 

    Focuses on an article in `Inter@ctive Week,' which lambasts the digital subscriber line service in the United States. Complaints of late hookups and poor connections; Billing errors; Need for retailers to work closely with a competitive local exchange carrier.

  • Digital conversion.  // Global Cosmetic Industry;Sep2003, Vol. 171 Issue 9, p71 

    Reports on the digital conversion services of Critical Mass Inc. Enhancement of customer services; Features of the digital packages.

  • Editor's Comment.  // Witness;2011, Vol. 24 Issue 1, p1 

    The article offers information on developments and innovations being integrated by "Witness" publication to keep up with their customer's needs and the changing times. The author mentions on the publiction's move to go digital and publish an online publication twice a year. He relates on the...

  • Think before you take on a digital agency. Douglass, Dan // Precision Marketing;7/27/2007, Vol. 19 Issue 18, p6 

    The author reflects on the digital medium used by the industry in Great Britain. He claims that companies brought digital paraphernalia or collaborated with different companies to improve the services offered to consumers. He said that the redefinition undertaken by some companies posed danger...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics