TITLE

Application of Structural Equation Modelling in Construction Management Research

AUTHOR(S)
Sia Mal Kong; Gomez, Christy Pathrose; Hamid, Zuhairi ABD.
PUB. DATE
February 2010
SOURCE
Journal of Civil Engineering & Architecture;2010, Vol. 4 Issue 2, p47
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This paper, based on Deming's quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to: (a) validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; (b) validate the eight QM principles in ISO 9001 for quality management system (QMS) practices; (c) determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and (d) investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001-certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM.
ACCESSION #
51005156

 

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