TITLE

Not Your Grandson's Internet

PUB. DATE
May 2010
SOURCE
Bank Technology News;May2010, Vol. 23 Issue 5, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the increasing expectations of consumers on the services offered by several banking institutions in the U.S. due to the fast emergence of Internet applications. It states that the industry is pressured to make their operations as efficient as possible to provide their customers a great banking experience. According to Steven Scullen, president of Fidelity's technology unit, the development of the Internet has made the clients to expect more from banking sites.
ACCESSION #
50740646

 

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