People, Processes and Metrics

Davis, Rick
January 2010
Roofing Contractor;Jan2010, Vol. 30 Issue 1, p13
Trade Publication
The article offers tips on developing an operational sales plan. According to the article, the three components of such plan are people, processes, and metrics. It is said that the ideal sales candidate should easily communicate with others and should be organized. There should also be a systematic approach that the sales person should practice instead of just relying on the performance of the sales person alone. Measurements of behaviors and activities is also an essential part to be able to predict future sales results.


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