Motives for Helping: Exploring Cultural Influences on Extra-Role Behavior

Wollan, Melody L.; Sully de Luque, Mary F.; Grünhagen, Marko
January 2009
Multinational Business Review (St. Louis University);Winter2009, Vol. 17 Issue 1, p99
Academic Journal
This paper suggests that motives for engaging in affiliative-promotive "helping" extra-role behavior is related to cross-cultural differences. The cultural dimensions of in-group collectivism, uncertainty avoidance, performance orientation, and humane orientation, and their differential effect on helping extra-role behavior in a diverse workforce are examined. Theoretical implications provide guidance for future empirical research in this area, and provide managers with more realistic expectations of employee performance in the workplace.


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