Do Competitive Work Environments Help or Hurt Employees?

Santora, Joseph C.; Esposito, Mark
February 2010
Academy of Management Perspectives;Feb2010, Vol. 24 Issue 1, p81
Academic Journal
The article focuses on research by Todd Arnold and others concerning the link between competition and employee motivation in a retail environment. Arnold found that in highly competitive environments the impact of role ambiguity on job performance was reduced. In a noncompetitive environment, there was no link between job satisfaction and performance. Employees in such retail environments were able to effectively handle stressors. The authors report that Arnold and colleagues suggest that managers should assist employees in dealing with specific stressors such as family-work conflicts.


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