Family value: A mom-and-pop takes business to the next level

Clark, Ken
March 2010
Home Channel News;3/8/2010, Vol. 36 Issue 3, p21
The article profiles True Value Co., which is developing a hardware store in Killingworth, Connecticut. The company runs by the Cost family including Tom Sr., Jackie, and their son Tom Jr. that focuses on the success of the store on local market knowledge and retail execution. The 20,000 square feet store expansion allows the company to store bulk purchases and giving a great customer service.


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