E-Bills Help Banks Battle Merchants for Payments

Wolfe, Daniel
May 2010
American Banker;5/4/2010, Vol. 175 Issue 68, p1
Trade Publication
The article discusses efforts by banks to prevent customers from abandoning their online bill payment services. With the transition from paper to electronic billing statements many banking customers are going directly to the billers' sites to pay bills that they previously processed through their bank. In order to prevent this, some banks are offering more useful electronic billing services available through their web sites and by providing electronic payment alerts.


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