How HR made a difference at work

Atienza-Hawkes, Richard
April 2010
People Management;4/22/2010, p36
In this article, the author talks about the changes undergone by the Stoke-on-Trent City Council, which was recognized by the British Adult Commission from 2008 to 2009. He mentions the collaboration of the council with the British Improvement and Development Agency. He also explains the appreciative inquiry intervention that was applied to the council.


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