TITLE

HOW TO... build customer commitment

AUTHOR(S)
Wait, Paul
PUB. DATE
March 2010
SOURCE
Travel Weekly (UK);3/26/2010, Vol. 5, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article provides tips for building customer commitment in the travel industry.
ACCESSION #
49546509

 

Related Articles

  • CRM is key to winning customers. Thomas, Daniel // Computer Weekly;2/14/2002, p7 

    Reports the importance of customer relationship management (CRM) in travel industry. Effects on the lack of CRM; Need of the industry to invest in CRM systems to address customers' needs; Integration of CRM systems with all aspects of the customers journey.

  • TOP 5 WAYS TO: MANAGE COMMENTS ON TRIPADVISOR.  // Caterer & Hotelkeeper;6/24/2011, Vol. 201 Issue 4683, p13 

    The article offers tips for travel executives which include asking guests to review and advertise in social networks or booking sites, sending them thank you notes for their stay and promptly answering all negative comments made by guests.

  • Seats you, sir: 6 tips. Vinales, Michael // Travel Trade Gazette UK & Ireland;10/27/2006, Issue 2740, p49 

    The article offers tips on how to make money out of seat-only customers in the travel industry.

  • Room on high street for the 'wow' factor. HUXLEY, LUCY // Travel Weekly (UK);2/14/2013, Issue 2155, p3 

    An introduction is presented in which the editor discusses various reports within the issue on topics including new concepts in the retailing in the tourism sector, efforts to improve customer relations, and collapse of some tour operators.

  • 'Make more use of your client records' Mayling, Samantha // Travel Trade Gazette UK & Ireland;9/22/2003, Issue 2582, p42 

    Reports on the importance of analyzing customer records among the travel firms in Europe. Alleviation of tour booking services; Assessment of the database marketing costs; Launch of advertising campaign.

  • Make travel fears take flight. Barton, Antony // Design Week;1/30/2003, Vol. 18 Issue 5, p9 

    Explores whether design and designers can help the travel industry encourage customers back on board. Designs that suggest adaptability, modernity and a consequent assurance of safety; Retention of a recognizable brand image; Use of sales materials and packaging to be innovative and inspiring;...

  • Planning Ahead. Pearson, Tess // Travel Agent;12/8/2003, Vol. 315 Issue 1, p22 

    Reports on the plans for Luxury Travel Expo in meeting industry needs in the U.S. Significance of recognizing the Luxury Travel Expo to the rise of the industry; Benefits of placing the industry in the right position; Importance of the ability to serve clients in bringing transactions with...

  • HOW TO IMPROVE CUSTOMER EXPERIENCE.  // Travel Weekly (UK);8/29/2013, Issue 2183, p32 

    The article offers suggestions on enhancing customer service at the tourism sector and recommends on listening to customers' feedback, engaging with staff and taking action on customer issues.

  • JUST CALL OUT FOR SERVICE. Robinson, Rachel // Travel Trade Gazette UK & Ireland;9/29/2003, Issue 2583, p16 

    Presents views on the importance customer relation for businesses in the travel industry in Great Britain. Impact of the move on the industry; Details of services expected by customers; Advantages of outsourcing.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics