How HR made a difference at work

Sharp, Caroline
March 2010
People Management;3/25/2010, p32
The article discusses how the human resources (HR) team of the National Health Service (NHS) Dumfries and Galloway in Scotland implemented its Delivering Dynamic Improvement (DDI) program. To determine the level of enthusiasm and concern for change at Dumfries and Galloway, HR conducted early discussions with managers and clinicians. In line with this, the company decided to conduct DDI in 2009 to equip and refresh managers and clinicians with change management and leadership skills.


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