TITLE

mybiggestmistake

AUTHOR(S)
Stemberg, Thomas G.
PUB. DATE
August 2001
SOURCE
Inc.;Aug2001, Vol. 23 Issue 11, p75
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses a business error involving misconception on delivery of goods to customers. Reasons of the author for not considering delivery options when his store opened in 1986; Findings from an experimental delivery; Lessons learned.
ACCESSION #
4905245

 

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