Putting the Consumer in Charge

April 2010
HealthLeaders Magazine;Apr2010, Vol. 13 Issue 4, p56
The article discusses the need for health insurers to change the way they interact with members in the U.S. Paul Markovich, executive vice president and chief operating officer (COO) at Blue Shield of California, says that in a world with more consumerism, health insurers will need to learn about the member experience. Furthermore, health insurers will need to follow other industries in changing the way they do business.


Related Articles

  • Our sick health care system. Traynor, Marty // Benefits Selling;Sep2013, Vol. 11 Issue 9, p32 

    The article discusses health care spending in the U.S. The author attributes the rising cost of health care to poor consumerism, citing causes such as government, pharmaceutical companies, and medical providers. It calls on health insurance companies to consider their role in the problem and...

  • Insurers get strict on gap plans. WOJCIK, JOANNE // Business Insurance;4/4/2011, Vol. 45 Issue 14, p3 

    The article deals with the efforts of some health care insurers in the U.S. to prevent the use of gap plans by employers. It is stated that gap plans have been in use as early as the mid-1980s to self-fund a part of the cost-sharing burden on employees enrolled in high-deductible health plans....

  • Insurers take sensible stance on adult children.  // Business Insurance;4/26/2010, Vol. 44 Issue 17, p8 

    The author commends the decision of several major health insurers in the U.S. to extend health insurance coverage to the adult children of employees before a federal law requires them to do so.

  • New York City's Largest Health Insurers.  // Crain's New York Business;12/21/2009, Vol. 25 Issue 51/52, p32 

    The article lists the largest health insurers from the New York area including Empire BlueCross BlueShield, Affinity Health Plan, and Elderplan Inc.

  • LONG-TERM HEALTHCARE INSURERS.  // New Hampshire Business Review;2012 Business Services Guide, Vol. 33 Issue 15, p50 

    The article lists the long-term healthcare insurers in the U.S. including Aetna Life Insurance Co., Allianz Life Insurance Co. of North America, Bankers Life & Casualty Co.

  • Enrollment source list. Harris, Charlene // Benefits Selling;Jul2012, Vol. 10 Issue 7, p70 

    The article lists the contact details of health care providers in the U.S.

  • State's health insurers get partial fed relief. Kibbe, Cindy // New Hampshire Business Review;6/3/2011, Vol. 33 Issue 11, p25 

    The article reports that a temporary exemption on the minimum medical loss ratio has been granted to New Hampshire-based health insurance companies in 2011.

  • CHAPTER 74: TOP-RANKED HEALTH INSURANCE PLANS. Miller, Richard K.; Washington, Kelli // Healthcare Business Market Research Handbook;2010, p171 

    A list of the top-ranked health insurance plans in the U.S. for 2009 based on data from "U.S. News & World Reports" is presented, including Harvard Pilgrim Health Care, Capital Health Plan, and Kaiser Foundation Health Plan of Colorado.

  • CRAIN'S LIST CHICAGO'S LARGEST HEALTH INSURERS.  // Crain's Chicago Business;9/24/2007, Vol. 30 Issue 39, p39 

    The article lists the largest health insurers in Chicago, Illinois--ranked on the basis of total enrolled members as of December 31, 2006--which includes Blue Cross & Blue Shield of Illinois, Unitedhealthcare of Illinois Inc., and Humana Inc.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics