Business Process Reengineering

March 2010
Management Services;Spring2010, Vol. 54 Issue 1, p13
Academic Journal
The article discusses the implementation of business process reengineering (BPR) based on a study of local government organisations (LGO). Service improvements and waste reduction are expected to result from selecting processes from reengineering in line with the strategic goals of the organisation. Reconnecting with purpose is cited as the first step in effective reengineering. Successful change initiative is said to require effective leadership. It is noted that the specific needs of the worksite should be used as the basis of assistance management.


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