Kumar, Ashok
April 2010
Hospitality Upgrade;Spring2010, p150
Trade Publication
The article focuses on the capability of hotels to harness to the power of the smartphones. It offers an overview of the shift that takes place with mobile devices that enables mobility for consumers and business users alike. The increased use of smartphones in the hospitality industry can be harnessed by implementing back-office mobile applications that include room status, housekeeping and trouble ticketing.


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