Ask the GUEST

Juliano, Lorie
April 2010
Hospitality Upgrade;Spring2010, p158
Trade Publication
The article presents views from several guests at the Royal Sonesta Hotel in Boston, Massachusetts including Rochelle Herry-Peniston, Bruce Martin, and Harry Stylli concerning their choice of the hotel to stay in and their participation to hotel loyalty programs.


Related Articles

  • The Suspicious Package. Maddox, Bruno // Travel & Leisure;Jun2007, Vol. 37 Issue 6, p122 

    The article examines the over-the-top hotel package deal in the U.S. The Buckingham Hotel in New York was rewarding guests with tickets to the New York International Orchid Show and orchid-themed cocktails in return for $369 a night. The Teton Ridge Ranch in Idaho offers women with the...

  • FIVE LOYALTY PROGRAM TIPS. J. L. // Travel & Leisure;Jun2007, Vol. 37 Issue 6, p168 

    The article offers tips on hotel loyalty program. Travelers should identify which hotel group best fits their style and taste and the destinations they cover. They should take advantage all bonus and redemption opportunities whether described on the group's web site or in e-mails to program...

  • Preferred Hotel Group Stays Earn Avios.  // Business Traveler;May2014, p52 

    The article reports that airliner British Airways PLC has collaborated with hospitality company Preferred Hotel Groups to offer 500 Avios, hotel loyalty program, per stay at over 500 properties in 85 countries.

  • IHG rolls out Rewards Club changes.  // Business Traveller (Middle East edition);May/Jun2015, p10 

    The article reports that the IHG Rewards Club of InterContinental Hotels Group PLC has been revamped to create more personalized relationships with its 84 million members.

  • Intercontinental Hotel.  // CruiseGuide;2/8/2010, p8 

    The article reports on the loyalty rewards given by the Intercontinental Hotel Group PLC to several clients in Nairobi, Kenya in 2010.

  • Charming at the front desk GIFTS ON ARRIVAL. Mest, C. Elliott // Hotel Management (21582122);4/22/2013, Vol. 228 Issue 5, p36 

    The article presents updates related to hotel management in the U.S. It notes that hotel guests appreciate the receipt of gifts from management upon their checking-in. It states that approval is easier to gain for customer loyalty program members who have just checked-in. It mentions that guests...

  • WHILE IT LASTS...  // Business Traveler;Nov2016, p16 

    The article offers information on the MegaBonus customer loyalty program of Marriott Hotels, along with details on the "Choose Your Path" feature of the program wherein guests earn bonus points for their stay through January 15, 2017 and also mentions hotel brands that are part of the program.

  • Cornwall hotel accused of 'bribery' over TripAdvisor. Harmer, Janet // Caterer & Hotelkeeper;7/15/2011, Vol. 201 Issue 4686, p7 

    The article focuses on the accusations on the hotel Cove Cornwall at Lamorna Cove of bribing its guest through a loyalty program for getting their favourable reviews on the web site tripadvisor.com. Owner of the hotel Lee Magner denied this accusation and said he is seeking legal advice against...

  • MEMBERS STAY MORE AND SPEND MORE.  // Hotel Management (21582122);Sep2012 Supplement, Vol. 227, p16 

    The article offers information on Wyndham Rewards program, the customer loyalty program of Wyndham Hotel Group LLC. Under the program, hotel guests accumulate points by staying at the hotel or by purchasing everyday services using co-branded Wyndham Rewards Visa® credit card. It states that...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics