How HR made a difference at work

March 2010
People Management;3/11/2010, p34
The author discusses how human resources (HR) made a difference at public services company Amey. He remarks that engagement is the key to performance, and observes that the company line managers were dedicated to engage with the business and understand its mission, needs, and performance. He designed the events incorporated in the company's training program for supervisors which continues to be well-received by the business.


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