TITLE

DVLA slashes its costs with outsourcing U-turn

AUTHOR(S)
Churchard, Claire
PUB. DATE
March 2010
SOURCE
People Management;3/11/2010, p11
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article reports on the reduced cost of recruitment that the Driver and Vehicle Licensing Authority (DVLA) was able to achieve in 2009. DVLA was able to reduce the cost by 800,000 British pounds by in-sourcing its assessment and recruitment processes. The decision was initiated by DVLA human resources (HR) director Judith Smith after assessing how much the agency spends on its contractors and their effectivity in recruiting better employees. DVLA staff were given extra training including psychometric testing to prepare them for the transition.
ACCESSION #
48899471

 

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