Dealers struggle to cope with GM's new ordering system

Guyer, Lillie
July 2001
Automotive News;7/16/2001, Vol. 75 Issue 5939, p8T
Trade Publication
Illustrates how automobile dealer Hendrick Chevrolet, through its sales manager Erik Armstrong, cope with the ordering system of General Motors Corp. Outline of the General Motors Vehicle Order Management System; Advantages and limitations of the system; Constrained vehicle models bypassed by the ordering system; Simplification of the revised order process. INSET: GM defends VOMS changes.


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