TITLE

REAL CONNECTIONS: PATIENT TO STAFF AND STAFF TO STAFF

AUTHOR(S)
Bush, Haydn
PUB. DATE
March 2010
SOURCE
H&HN: Hospitals & Health Networks;Mar2010, Vol. 84 Issue 3, p52
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses how a relationship-based care program was initiated during a merger between Faxton Hospital and St. Luke's-Memorial Hospital in New York. The program was designed to build personal connections between caregivers, patients and families. Internal staff relationships and employee morale were also strengthened during the initiative.
ACCESSION #
48838757

 

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