Class in session: University uses its own pharmacists to counsel employees on prescription benefit changes

March 2010
Employee Benefit News;Mar2010, Vol. 24 Issue 3, p59
The article discusses the copay counseling program implemented by the University of Kentucky where two pharmacists were employed to address employees' concerns. The benefits of the copay counseling program include helping employees understand their medication, having a resource for people to ask questions, and helping employees in making informed and cost effective decisions. It also relates the experience of Jeannie Caldwell, coordinator in the training and development department, with the program.


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