Contextualizing Emotional Exhaustion and Positive Emotional Display: The Signaling Effects of Supervisors' Emotional Exhaustion and Service Climate
- rising from the ranks to management: how to thrive versus survive. Lisoski, Ed // Supervision;Jul2006, Vol. 67 Issue 7, p20
The article presents common errors made by those who have been promoted to supervisor along with tips on how to avoid them. As the supervisor your main focus is motivating your workforce to produce that top quality product as efficiently as they can. Doing so requires a whole new set of skills...
- it's time to rate yourself as a supervisor. Lindo, David K. // Supervision;Nov2008, Vol. 69 Issue 11, p11
Good people are tough to find," states Mike Rick, a supervisor in a claims processing center. He continues, "Candidates sound good in the interview, their resumes read like they can do the job, but once they show up for work, they don't all pan out. They bother me with all kinds of questions....
- How To Handle Insubordination. Fenner, Susan // OfficePro;Apr2006, Vol. 66 Issue 3, p26
The article presents pieces of advice on how a supervisor could handle an employee with an unprofessional behavior. Get a hold of yourself emotionally and reframe the situation. Carefully read the employee handbook and become familiar with company policies. Keep a running log of unsanctioned...
- the future of your job may be in a word. Graham, John R. // Supervision;Jul2006, Vol. 67 Issue 7, p15
The article presents scenarios involving inefficient employees. The anti-responsibility affirmation reveals how certain employees feel about their relationship to their work. The employee's statement, I didn't think there was a rush, seems like a perfectly valid excuse for a lack of performance...
- To find passion in your work, look in the mirror. Hetrick, Bruce // Indianapolis Business Journal;10/4/2004, Vol. 25 Issue 30, p54A
Focuses on the importance of passion in work. Impact of interest towards the job; Search for greater efficiency; Prioritization of conveniences and services.
- Positive Affectivity and Negative Outcomes: The Role of Tenure and Job Satisfaction. Duffy, Michelle K.; Ganster, Daniel C.; Shaw, Jason D. // Journal of Applied Psychology;Dec98, Vol. 83 Issue 6, p950
In this study, the authors proposed and tested a 3-way interaction among positive affectivity (PA), job satisfaction, and tenure in predicting negative employee outcomes. Specifically, the authors predicted that the relationship between job satisfaction and negative outcomes would be stronger...
- Negative emotions prevail amongst workers. // Fairfield County Business Journal;2/17/2003, Vol. 42 Issue 7, p4
Discusses the prevalence of negative emotions among employees in the United States. Relationship between negative emotions and turnover rates; Relationship between positive emotions and financial results; Elements accounting for the negative emotion.
- Building a Workplace Legacy. MASENKO, MARTY // California Job Journal;10/3/2010, Vol. 28 Issue 1253, p4
The article offers tips on building a workplace legacy before and after an employee leaves his or her work.
- Nag Your Way To Success. // OfficePro;Oct2011, Vol. 71 Issue 6, p10
The article presents information on the results of a study that was published in the journal "Organizational Science" in 2011 concerning the impact of office naggers on companies.