Connecting with your customers

Malcmacher, Louis
March 2010
Proofs;Mar2010, Vol. 93 Issue 2, p65
Trade Publication
The article discusses how to make a connection with dental professionals quickly and easily. It also relates the importance of knowing and understanding the customer as a dentist professional and a person. Ideas to improve social and professional connections are suggested including smiling and being friendly, maintaining a positive attitude to attract similar positive responses and results and taking the initiative to discuss other common interests with the customer.


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