TITLE

Difficult Employees

AUTHOR(S)
McMillan, Ron
PUB. DATE
February 2010
SOURCE
Leadership Excellence;Feb2010, Vol. 27 Issue 2, p15
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The author discusses how to work with difficult employees. He is critical of using an aggressive approach in the first conversation with the difficult employee, instead, one should orient the employee about one's leadership style and expectations. He adds that one should give examples of what is an acceptable behavior and what is out of bounds in the workplace. He suggests to get a clear and specific commitment from the employee about the issue, always make clear expectations, and provide frequent and immediate praise and confrontation.
ACCESSION #
48636280

 

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