TITLE

To Keep Clients, Hit the Highway

AUTHOR(S)
Ewing, Lance
PUB. DATE
March 2010
SOURCE
Best's Review;Mar2010, Vol. 110 Issue 11, p88
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on the result of the U.S. News and World Report concerning the reasons why clients leave a company. Accordingly, 9% of the customers go elsewhere for a very small reason and another 9% leave because of the presence of competition that beat the company outright. Moreover, 14% stresses that they leave due to prices and 68% leave a company because of perceived indifference.
ACCESSION #
48633805

 

Related Articles

  • Exception Reports Are Essential To Monitoring. Ujvari, Kathleen // National Underwriter / Life & Health Financial Services;4/5/99, Vol. 103 Issue 14, p13 

    Focuses on the use of exception reports (ER) by insurance companies. Monitoring accounting and administrative functions; Enhancement of supervision of a variable product compliance program; Areas covered by the establishment of ER; Steps in the utilization of ER.

  • The many lessons of V&G. Holmes, Geoffrey // Accountancy;Jun76, Vol. 87 Issue 994, p84 

    Presents the summary of the report of the inspectors into the affairs of the Vehicle and General Insurance Company Limited in Great Britain. Motor premium income of the company; Effects of computerized systems on the increase of data processing problems; Use of company asset to finance property...

  • See the 'Big Picture' With Global Claim Management. TUHY, PAUL; MICHAELS, NICOLE // Claims;Nov2010, Vol. 58 Issue 11, p34 

    The author discusses the benefits for insurers to have a global claim management system and the obstacles in implementing one. He cites that it is only when a customer suffers a loss and files a claim that an insurer gets the opportunity to deliver on its commitment to the client. Among the...

  • So you've outgrown your name. KENEIPP, WENDY // Employee Benefit Adviser;May2013, Vol. 11 Issue 5, p48 

    The article offers a guide for independent insurance companies contemplating a rebrand. It suggests doing an evaluation of the company name to determine if what it means today also reflects the future. It cites brand factors like being distinct from the competition, encouraging prospective...

  • Three-Legged Stool Will Make Or Break Insurance. Ekern, Rob // National Underwriter / P&C;10/9/2006, Vol. 110 Issue 38, p34 

    The article discusses the competition in the insurance industry. The industry is held up by three factors working in harmony including the carriers, the brokers and the clients. However, a new business style is changing the three factor's harmony including the evolution of successful brokerage...

  • Off to a Premium Start. Fretz, Deirdre // njbiz;5/5/2003, Vol. 16 Issue 18, p38 

    Reports on the financial performance of insurance company Chubb during the first quarter of 2003. Impact of the September 11, 2001 terrorist attacks on Chubb and other insurers in the U.S.; Details of its stocks; Longer term prospects for the company.

  • Annual Statement Blanks Are Repositories of Financial Data. Lencsis, Peter M. // Best's Review;Dec2005, Vol. 106 Issue 8, p84 

    The article features the Annual Statement Blanks that insurance companies use to file quarterly and yearly financial accounting statements with the insurance department in the United States. These Annual Statement Blanks are for property and casualty insurance, and for life and accident & health...

  • Annual Checkup For Health Insurers Looked Good Last Year. Connolly, Jim // National Underwriter / Life & Health Financial Services;8/18/2008, Vol. 112 Issue 31, p22 

    The article reports on the annual checkup data for insurance companies in the U.S. for 2007. The statistics is based from the Highland Data, an affiliate of National Underwriter Life & Health, and composed of three categories including all health insurers, group health insurers and individual...

  • Telecoms Report.  // Latin America Monitor: Mexico Monitor;May2008, Vol. 25 Issue 5, p6 

    This report is abstracted from our latest Mexico Telecommunications report, which includes in-depth research on the sector, full five-year forecasts and a thorough analysis of the competitive landscape. BMI currently covers 16 industries across 60 countries.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics